System Settings

General Configuration

System Preferences

Default to Batch Testing

Automatically suggest batch testing when multiple samples from same lot are detected

Minimum Batch Size

Minimum number of samples required for batch testing eligibility

Default TAT (hours)

Standard turnaround time for test results

Regional Settings

Time Zone

Date Format

Currency

Notification Settings

Email Notifications

Test Results Ready

Notify customers when test results are complete

Batch Testing Opportunity

Alert customers when they could save 90% with batch testing

Failed Test Alert

Immediate notification for failed compliance tests

Monthly Summary

Send monthly testing summary and savings report

SMS Notifications

SMS notifications require Twilio integration to be configured

Urgent Results

SMS for rush orders and critical failures

Third-Party Integrations

QuickBooks Online

Sync invoices and payments automatically

Connected

Metrc

State compliance tracking system

Not Connected

SendGrid

Email delivery service

Connected

Twilio

SMS notifications

Setup Required

Barcode Configuration

Barcode Format

Barcode Type

Sample ID Format Use {YYYY} for year, {MM} for month, {DD} for day, {#} for sequential numbers

Batch ID Format

Include checksum digit

Barcode Preview

*SAMP-2025-000123*

Sample barcode example

*BATCH-2025-001*

Batch barcode example

Document Templates

Certificate of Analysis (COA) Template

Standard COA

Default template

Detailed COA

With graphs

Compact COA

Single page

Custom Template

Upload your own

Email Templates

Test Results Ready

Sent when results are complete

Batch Testing Savings

Highlight 90% savings opportunity

Welcome Email

New customer onboarding

Security Settings

Password Policy

Minimum Password Length

Minimum number of characters required

Require special characters

Require numbers

Require uppercase and lowercase

Session Management

Session Timeout

Automatically log out after inactivity (minutes)

Require Two-Factor Authentication

Additional security for all admin users

Audit Settings

Enable Full Audit Trail

Log all user actions and system changes

Audit Log Retention

How long to keep audit logs (days)